Frequently Asked Questions
Everything you need to know about your Letti New York shopping experience.
How long does shipping take for domestic orders?
Standard shipping within the United States typically takes 3-5 business days. Express shipping options are available at checkout for 1-2 day delivery.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Returns are free for domestic customers, and exchanges can be processed through our online portal.
Where are Letti New York products manufactured?
Our collections are designed in our New York studio and ethically manufactured in small batches across Italy and Portugal to ensure premium craftsmanship.
How do I determine my size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Do you offer international shipping?
Yes, Letti New York ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.